CT777 Game Privacy Policy – Your Data, Protected

1 Who We Are

CT777 Game is an online gaming platform offering casino games, slots, live dealer tables, sports betting and bingo. The platform is accessible via the website at ct777game.onl and through the CT777 Game Android app. When this policy refers to "CT777 Game", "we", "us" or "our", it means the operator of the CT777 Game platform.

This Privacy Policy applies to all personal data collected from players who register an account, visit the website, use the Android app or otherwise interact with the CT777 Game platform. By using CT777 Game, you acknowledge that you have read this policy and understand how your data will be handled.

If you have any questions or concerns about this policy or how your data is handled, contact CT777 Game support through the platform. We will respond to data-related enquiries within a reasonable timeframe.

2 Data We Collect

CT777 Game collects personal data through the registration process, your use of the platform and your interactions with support. The categories of data we collect are as follows:

Registration and Account Data

• Full name as it appears on your official identification.
• Date of birth, used to verify that you are 18 or older.
• Mobile number, used for account security and communication.
• Email address, used for account notifications where provided.
• Account username and encrypted password.

Identity Verification Data

• Copy of your CNIC or other government-issued identification when requested during verification.
• Proof of address documentation where required for enhanced verification.

Financial and Transaction Data

• Payment method details — for JazzCash and Easypaisa, the mobile number associated with the wallet; for bank transfers, your bank account details; for card payments, the card number (last four digits only stored), expiry and name as it appears on the card.
• Transaction history: deposit amounts, dates, withdrawal requests and processing status.
• Bonus and promotional activity linked to your account.

Usage and Technical Data

• IP address at the time of login and account activity.
• Device type, operating system and browser version.
• Pages visited, games played and betting history within the platform.
• Session duration and login timestamps.

Communications Data

• Records of your communications with CT777 Game support, including chat transcripts and any documents you share.
• Preferences for marketing communications where you have opted in.

3 Why We Collect It

CT777 Game collects personal data only for specific, legitimate purposes connected to the operation of the platform. We do not collect data speculatively. The primary reasons we need your personal information are:

• Account creation and management: Your name, mobile number and date of birth are required to set up and maintain your account on the platform.
• Age and identity verification: Verifying that players are 18 or older is a core responsibility. We may request documentation to confirm your age and identity at any point.
• Payment processing: Processing PKR deposits via JazzCash, Easypaisa, Raast, bank transfer or card requires us to hold your relevant payment details. Withdrawals cannot be processed without confirmed payment information.
• Security and fraud prevention: Technical data such as IP address and device information helps us detect unusual account activity and protect your account from unauthorised access.
• Customer support: When you contact CT777 Game support, we need to reference your account and transaction data to assist you effectively.
• Responsible gaming: Usage data helps us identify patterns that may indicate a player is experiencing difficulties with their gaming behaviour, allowing us to offer appropriate support tools.
• Platform improvement: Aggregated, anonymised usage data helps us understand how players interact with the platform so we can improve navigation, game selection and the overall experience.
• Marketing communications: Where you have opted in, we may use your contact details to send you information about promotions, bonuses and platform updates. You can opt out at any time.

4 How Your Data Is Used

The personal data CT777 Game holds about you is used in the following ways:

• To create, maintain and secure your player account.
• To process deposits and withdrawals in PKR through your chosen payment method.
• To verify your age and identity as required before processing withdrawals or at any point during your account lifecycle.
• To communicate with you about your account — including transaction confirmations, security alerts and support responses.
• To send promotional offers and bonus information where you have opted in to marketing.
• To monitor account activity for signs of fraud, multi-accounting or other policy violations.
• To assess responsible gaming indicators and contact you if our systems flag a potential concern.
• To fulfil any legal obligations that may apply to the retention or disclosure of financial records.

CT777 Game does not use your personal data for automated decision-making that would have a significant legal effect on you without human review. Where automated systems flag an account for investigation, a member of the CT777 Game team will review the case before any action is taken.

5 Sharing Your Data

CT777 Game does not sell your personal data to any third party. We do not share your information with advertisers or data brokers. The only circumstances in which your data may be disclosed to a third party are:

• Payment processors: Your payment method details are shared with the relevant payment provider — JazzCash, Easypaisa, Raast, your bank or your card network — solely for the purpose of processing your transaction.
• Identity verification services: Where an automated or third-party verification service is used to confirm your identity, the minimum necessary data will be shared for that purpose.
• Technology and hosting partners: CT777 Game uses third-party services for hosting, analytics and platform infrastructure. These partners operate under data processing agreements and are not permitted to use your data for their own purposes.
• Legal requirements: If CT777 Game is required by a competent authority to disclose information about an account, we will comply with that requirement. Where legally permitted, we will notify the account holder.

Any third party that receives personal data from CT777 Game is required to handle it securely and to use it only for the specific purpose for which it was shared.

6 Cookies and Tracking

CT777 Game uses cookies and similar tracking technologies on the website and in the app to support platform functionality and improve the player experience. The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during a gaming session and security cookies that help protect your account. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where sessions typically end, and how different features are used. This data is aggregated and does not identify you individually.
• Preference cookies: Store your settings and preferences, such as language or display options, so you do not have to reset them each time you visit.
• Marketing cookies: Used only where you have given consent, to show you relevant promotional content within the platform. You can withdraw consent at any time through your account settings or browser preferences.

You can manage cookie settings through your browser. Disabling essential cookies may affect your ability to use certain features of the CT777 Game platform. Analytics and marketing cookies can be disabled without affecting core functionality.

7 Data Retention

CT777 Game retains your personal data for as long as your account remains active and for a reasonable period after account closure. The general retention principles we follow are:

• Active accounts: All account and transaction data is retained for the duration of your account with CT777 Game.
• Closed accounts: Following voluntary account closure, basic account records and transaction history are retained for a period of up to five years for record-keeping and audit purposes.
• Verification documents: Copies of identity documents submitted during verification are retained for the period required to satisfy our verification obligations and then securely deleted.
• Support communications: Records of support interactions are retained for up to two years from the date of the last communication.
• Marketing preferences: If you opt out of marketing communications, we will retain a record of your opt-out to ensure we do not contact you again in that capacity.

When data is no longer required for the purpose for which it was collected and the applicable retention period has expired, it is securely deleted or anonymised.

8 Security Measures

CT777 Game takes the security of your personal data seriously and applies appropriate technical and organisational safeguards to protect it from unauthorised access, loss or disclosure. The measures in place include:

• Encryption of data in transit using TLS, ensuring that information exchanged between your device and CT777 Game servers cannot be intercepted.
• Encrypted storage for sensitive account data, including passwords — which are hashed and never stored in plain text.
• Access controls that limit which staff members can view or process personal data, based on their role and the minimum necessary principle.
• Regular review of security practices and infrastructure to identify and address potential vulnerabilities.
• Two-factor authentication options for account login to add an additional layer of security for players who choose to enable it.

While CT777 Game takes strong precautions, no online platform can guarantee absolute security. You play an important role in protecting your own account by using a strong, unique password, keeping your login details confidential and notifying support immediately if you suspect any unauthorised access.

9 Your Rights

As a CT777 Game player, you have the following rights in relation to your personal data. To exercise any of these rights, contact CT777 Game support through the platform.

10 Under-18 Policy

CT777 Game is strictly for players aged 18 and over. The platform does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that someone under 18 has registered an account on CT777 Game using their own or borrowed details, please contact support immediately.

Any account found to belong to a person under 18 will be closed immediately. Any funds deposited into that account will be returned where the payment source can be confirmed, and all gaming activity from that account will be voided. Verification of date of birth may be requested at any point as part of our standard age verification process.

11 Policy Updates

CT777 Game may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When we make changes, the updated policy will be published on this page with a revised effective date shown at the top.

For significant changes that materially affect how your data is handled, CT777 Game will notify active players through the platform before the changes take effect. For minor clarifications or corrections, the page will simply be updated without a specific notification. We encourage you to review this policy periodically, particularly before making a new deposit or opting into a promotion.

Continued use of CT777 Game after a policy update has been published constitutes acceptance of the revised terms. If you do not agree with an update, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how CT777 Game has handled your personal information, please get in touch through the support channel within the platform.

Data-related requests — such as access requests or deletion requests — will be handled within a reasonable timeframe. For complex requests, we may need to verify your identity before processing the request to ensure that data is not disclosed or deleted at the request of an unauthorised person.